The National Communications Authority (NCA) yesterday explained that multiple undersea cable disruptions affected Mobile and Fixed Data services nationwide.
“The disruptions affecting multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote D’Ivoire and with some disruptions in Portugal,” the NCA stated in a statement.
That disruption, according to the NCA, led to a significant degradation of data services across the country.
“It is important to note that the Mobile Network Operators (MNOs) have redundancies on other cables and are working around the clock to restore full services.”
In addition, the MNOs informed affected customers of the disruptions via various channels.
The Authority said it was monitoring the situation and would update the public accordingly.
The National Communications Authority, (NCA), was established by an Act of Parliament, Act 524 in December 1996, which has been repealed and replaced by the National Communications Authority Act, 2008 (Act 769). The Authority is the statutory body mandated to license and to regulate electronic communication activities and services in the country.
